Shipping Policy
Welcome to Bhwaves. This Shipping Policy applies to all orders placed on our website, bhwaves.com. Bhwaves is committed to delivering your order securely and within the estimated delivery timeframe outlined below.
Order Processing
Orders are processed after payment has been successfully authorized and verified.
Processing time is typically 1–2 business days (Monday through Friday, excluding major U.S. holidays).
Orders placed after 5:00 PM EST, on weekends, or on holidays will begin processing on the next business day.
Shipping Method & Delivery Time
Shipping Method: Standard Delivery
Shipping Area: Continental United States
Shipping Fee: Flat rate of $4.99
Total Estimated Delivery Time: 5–11 business days
Estimated delivery time includes both order processing and carrier transit time.
Shipping carriers may include USPS, DHL, EMS, and local delivery partners depending on destination and logistics availability.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take several business days to appear after shipment depending on carrier processing times.
If your order exceeds the estimated delivery timeframe, please contact our support team for assistance.
Important Notes
- Delivery estimates are provided in business days and are not guaranteed.
- Delays caused by weather conditions, carrier disruptions, customs processing, or peak shipping periods may occur.
- Once a package has been transferred to the shipping carrier, delivery operations are outside our direct control.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout.
Bhwaves is not responsible for delays, lost shipments, or additional costs caused by incorrect or incomplete shipping addresses.
If an order is returned due to an undeliverable address, additional reshipping charges may apply.
Customized & Made-To-Order Products
Certain customized or made-to-order items may require additional processing time depending on product complexity and production requirements.
If extended processing time is required, customers will be notified by email.
Shipping Limitations
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- Locations outside the Continental United States
Contact Information
Store: Bhwaves
Email: [email protected]
Business Address: 2301 SUNSET DRIVE, MIAMI BEACH, FL 33140, UNITED STATES
Customer support is provided exclusively via email.